1. Introduction
Houston Pharmaceutical Solutions, LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, or business operations. By using our services, you agree to the terms of this Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Name, business name, job title, and contact details (email, phone number, address)
- Account information (usernames, passwords, payment details, purchase history)
- Professional credentials, licenses, or DEA/NPI numbers (for healthcare providers and pharmacies)
B. Non-Personal Information
- Device information (browser type, operating system, IP address)
- Usage data (pages visited, time spent, referring URLs)
- Cookies and analytics data
C. Business Information
- Purchase orders, invoices, and shipping details
- Business-to-business communication records
- Regulatory documentation (licenses, permits, W-9s)
3. How We Use Your Information
We use collected information to:
- Process and fulfill orders and transactions
- Verify licenses and regulatory compliance
- Communicate about products, services, and updates
- Improve operations, website functionality, and customer experience
- Meet legal and regulatory obligations (e.g., DSCSA, DEA, FDA, state boards of pharmacy)
- Prevent fraud, unauthorized access, or misuse
4. Information Sharing
We may share information with:
- Service Providers: For logistics, payment processing, data hosting, or analytics
- Regulatory Authorities: To comply with legal, licensing, and reporting requirements
- Business Partners: To coordinate product distribution and recalls
- Legal Entities: If required by law or to protect our rights and safety
We do not sell your personal information to third parties.
5. Data Security
We use industry-standard safeguards—including encryption, secure servers, and access controls—to protect your data from unauthorized access or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information as long as necessary for business, legal, or regulatory purposes, such as state and federal pharmaceutical recordkeeping requirements.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and obtain a copy of your data
- Correct or update inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications
To exercise these rights, contact us at info@houstonpharmasolutions.com
8. Cookies and Tracking
Our website may use cookies and analytics tools (e.g., Google Analytics) to understand user behavior and improve user experience. You may disable cookies through your browser settings.
9. Links to Other Sites
Our website may contain links to external websites not operated by us. We are not responsible for their content or privacy practices.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact:
Houston Pharmaceutical Solutions, LLC
20811 Westheimer Pkwy Suite C, Katy Texas 77450
📧 Email: info@houstonpharmasolutions.com
📞 Phone: (346) 291-4437
Houston Pharmaceutical Solutions 